Atera, NinjaOne, and Accred Connect and Devices compared
As of November 2026, Atera and NinjaOne are remote monitoring and management (RMM) platforms: agents, patching, scripting, alerting, and remote access in one product. Accred is not an RMM; it covers part of that job with two apps. Accred Connect gives technicians remote control, background Shadow sessions on Windows, and patent-pending AI-assisted fixes on Windows PCs and Macs, with tickets in Accred Consult; it is sold as Consult + Connect at $29.99 per seat per month, $26.99 from seat 11; agents install at no charge. Accred Devices reads each client’s Microsoft Intune tenant for compliance, Autopilot, update rings, and Defender Antivirus status at $1.50 per managed device per month, or $1.20 billed annually ($14.40 per managed device per year). Accred does not do patch management or scripted monitoring itself.
How to read this comparison
Accred is not an RMM. If you need patching, monitoring alerts, scripting, Linux agents, or network discovery, Atera or NinjaOne is the better fit today; Connect and Devices can run beside them. Competitor facts are as of November 2026, from each vendor’s own pages or Microsoft Learn, linked under Sources. Prices change, so confirm them with the vendor. Where another tool is the better fit, we say so.
At a glance
| Atera | NinjaOne | Accred Connect and Devices | |
|---|---|---|---|
| Main job | RMM and help desk | Endpoint management and RMM | Remote support and AI-assisted fixes (Connect); Intune findings per client (Devices) |
| Agents | Pro: Windows; Growth and up: Windows, Mac, and Linux | Not compared here | Connect agents for Windows and Mac; Devices reads Intune and installs no agent |
| Patch management | Yes | Yes | No; Devices reports Intune update rings |
| Remote control | Yes | Yes | Yes: Take control (Windows and Mac) and Shadow (Windows) |
| Licensing | Per technician, with no endpoint limit | Per device | Per technician seat (Connect); per managed device (Devices) |
| Published price | MSP plans per technician a month: Pro $129, Growth $159, Power $209 billed annually ($139, $189, $249 billed monthly); Superpower price not shown | From about $1.50 (10,000 endpoints) to $3.75 (50 or fewer) per endpoint a month; exact price by quote | Included with Consult + Connect · $29.99 per seat per month; Devices $1.50 per managed device per month, 30-day trial |
Atera
Atera is RMM and help desk software priced per technician, with no limit on endpoints. As of November 2026, its MSP pricing page lists Pro at $129, Growth at $159, and Power at $209 per technician a month billed annually ($139, $189, and $249 billed monthly), and shows no price for Superpower. Pro covers Windows; Growth, Power, and Superpower cover Windows, Mac, and Linux. Atera also has separate IT-department pricing; this page uses its MSP plans. Atera also sells Robin, which it calls a patented autonomous AI technician that resolves Tier-1 and Tier-2 incidents.
NinjaOne
NinjaOne describes itself as a unified IT operations platform. It prices per device: its pricing page shows about $1.50 per endpoint a month at 10,000 endpoints, up to $3.75 at 50 or fewer, with the exact price by quote.
Accred Connect and Accred Devices
- Connect: enroll Windows PCs and Macs by client and location, see status and inventory, take control with several technicians in one session, and use Shadow, a background Windows workspace where the user isn’t interrupted. Shadow is off until an Owner or Admin approves it per device, and every session is logged with the technician’s name.
- Connect’s patent-pending agentic IT support works on Windows PCs and Macs: your AI assistant finds a person’s computer, works out what is wrong, and fixes it. The person at the computer is asked first, higher-risk fixes wait for a technician, every step is logged, and supported fixes can be undone.
- Devices: connect a client’s Microsoft Intune tenant to see devices, compliance, encryption, stale devices, Autopilot, update rings, Microsoft Defender Antivirus status on Windows, and app findings with remediation steps.
The Connect Windows installers are code-signed by Accred Products LLC; the Mac installer is not yet notarized by Apple, so macOS may ask you to confirm it. Both apps have a 30-day free trial with no card.
Where Accred is stronger
- AI support people start from Teams or Slack: the person at the computer is asked first, higher-risk fixes wait for a technician, and supported fixes can be undone. It works on Windows PCs and Macs.
- Shadow sessions on Windows: a private workspace on the same PC, so the user keeps working.
- No agent for Intune reporting: Devices reads compliance, Autopilot, update rings, and Defender Antivirus status straight from the client tenant.
- Device actions are off by default, and wipe and retire are never sent.
- Remote sessions and fixes land on the same client and ticket in Accred Consult.
Which to choose
- Choose Atera for per-technician RMM and help desk with no endpoint limit, on Windows, Mac, and Linux from the Growth plan.
- Choose NinjaOne for per-device endpoint management and patching at scale.
- Choose either for patching, scripted monitoring and alerting, Linux agents, and network discovery: everything an RMM does.
- Choose Accred Connect for remote support and AI-assisted fixes tied to tickets in Accred Consult, and Accred Devices when your clients already manage devices in Intune.
Questions
Is Accred an RMM like Atera or NinjaOne?
No. Accred has no patch management, scripted monitoring, or Linux agents. Accred Connect handles remote support and AI-assisted fixes on Windows PCs and Macs, and Accred Devices reports on each client’s Intune tenant.
How much does Atera cost?
As of November 2026, Atera’s MSP pricing page lists Pro at $129, Growth at $159, and Power at $209 per technician a month billed annually ($139, $189, and $249 billed monthly), with no endpoint limit; it shows no price for Superpower.
How much does NinjaOne cost?
NinjaOne prices per device. As of November 2026, its pricing page shows a range from about $1.50 per endpoint a month at 10,000 endpoints to $3.75 at 50 or fewer, with the exact price by quote.
How is Accred Connect priced?
Connect is sold with Consult as Consult + Connect: $29.99 per seat per month, $26.99 from seat 11. Agents install at no charge, and the 30-day free trial needs no card.
Sources
- MSP pricing · Atera
- NinjaOne pricing · NinjaOne
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