Roles, seats, and app access
Accred Hub has four roles: Owner, Admin, Member, and Viewer. Every active member gets Assess and Automate, and every role except Viewer gets Manage, Protect, Devices, and Aware, with no seat. Migrate opens for every member once an Owner or Admin turns it on, and charges per migrated object. Consult is assigned person by person as paid seats. Connect technicians are Owners and Admins on a Consult + Connect seat.
Access rule for each app
| App | Who can open it | Seat needed |
|---|---|---|
| Accred Hub | Every member of the organization | No |
| Accred Assess | Every active member | No |
| Accred Manage | Every role except Viewer | No |
| Accred Connect | Every member, once an Owner or Admin turns it on. Owners and Admins manage devices; others view inventory. | No to view; a technician seat to take control |
| Accred Consult | Members assigned a Consult seat | Yes |
| Accred Migrate | Every active member, once an Owner or Admin turns it on. Owners and Admins manage it, Members run migrations, and Viewers can view. | No |
| Accred Protect | Every role except Viewer, once an Owner or Admin starts its trial. Only Owners and Admins browse backups or restore. | No |
| Accred Devices | Every role except Viewer, once an Owner or Admin starts its trial | No |
| Accred Aware | Every role except Viewer, once an Owner or Admin starts its trial | No |
| Accred Automate | Every member; Viewers read only. Owners and Admins build, approve, and undo. | No |
Trials
An Owner or Admin starts each trial in Hub. Every trial lasts 30 days and needs no card.
- Consult: up to 25 seats.
- Protect: up to 25 protected users.
- Devices: up to 25 managed devices.
- Connect: up to 5 technicians.
- Aware: no cap.
Each organization gets one trial per app. There is no trial if you, or an owner of the organization, already used that app’s trial in another organization. Migrate has no trial: it is free to turn on and charges $5 per migrated object, one-time, bought in Hub.
If a Consult, Protect, Devices, or Aware trial ends before a plan is active, the app pauses and your data stays. If Connect’s trial ends, devices stay connected, but Take control, Shadow, support sessions, and AI support approvals turn off until technician seats are added.
Pay by card in Hub up to the card limit; above it, or to pay by invoice, request a quote in Hub.
Invitations
Owners and Admins invite members from People in Hub. Only an Owner can invite an Admin. Hub emails the invitation from no-reply@accredproducts.com. If the email cannot be sent, Hub gives you a link to share. To get a fresh link later, choose Copy new link in the person’s menu. The person opens the link and signs in to Hub to join the organization.
Audit log
Hub records administrative changes as plain sentences: who changed what, and when. Owners and Admins can see it. Search it, and filter by Show (Changes, Sign-ins, or All), Person, and When (a date range).
Opening an app
Hub checks organization membership and the app’s access rule, then opens the app with single sign-on. Every app’s top bar shows up to six tabs: Hub, the current app, and the apps you used most recently. The All apps menu lists every Accred app; an app you cannot open stays listed with the reason.
Questions
Which Accred apps need a paid seat?
Accred Consult needs a seat for each person, and Connect needs a technician seat for each person who takes control. Hub, Assess, Manage, Migrate, Protect, Devices, Aware, and Automate need no per-person seat. Migrate charges per migrated object instead.
Can a Viewer open Accred Manage?
No. Every role except Viewer can open Manage.
How do I invite someone to my Accred organization?
Owners and Admins invite people from People in Hub; only an Owner can invite an Admin. Hub emails the invitation from no-reply@accredproducts.com, and gives you a link to share if the email cannot be sent.
Create your organization, then turn on the apps you need.
Hub and Automate are free; its AI assistant runs on prepaid AI credits or your own provider key. Manage’s reports, findings, and reviews are free for every role except Viewer, Assess is free to start, and every paid app starts with a 30-day free trial with no card.